What's safe to check yourself
Look at the thermostat first. Make sure it's set to heat and the set temperature is actually above room temperature. Check the furnace switch, the one that looks like a light switch near the unit or on the basement stairs, and make sure nobody bumped it off. Check the breaker it's on. If the furnace uses a standing pilot, see if the pilot light is still lit. Replace the air filter if it's been a while and you can see it's gray or packed with dust. These take a few minutes and rule out the simplest causes before anyone gets charged for a service call.








